FAQ

We offer free pickup and delivery within Metro Manila. For areas outside this region, please contact us for a custom quote.

You can book easily through our form or message us on our KampGard Facebook page. We'll guide you through the process.

We offer a wide range of services, including: Tent Cleaning: Complete cleaning to remove dirt, mold, and mildew. Tent Cleaning + Waterproofing and Reproofing: Long-lasting protection from rain and leaks. Tent Cleaning + UV Proofing: Shields your tent from harmful sun exposure. Tent Cleaning + Mold and Mildew Removal: Safely removes and prevents mold growth. Tent Repairs: Fixes tears, zippers, poles, and other damages. Camping Gear Cleaning: We clean sleeping bags, camping tables, chairs, and more.

Yes! We provide free pickup and delivery services within Manila for all tent and camping gear cleaning orders. Just let us know your location, and we’ll handle the rest. This service makes it super convenient for busy campers and hikers.

We clean all types and sizes of tents, including: Backpacking tents Camping tents Family-sized tents Pop-up tents Canvas tents No matter the material or size, we have the expertise to take care of your tent.

The typical turnaround time for tent cleaning is 3-5 business days. For services like waterproofing, UV proofing, or repairs, it may take slightly longer depending on the condition of the tent. We always aim to return your gear as quickly as possible!

Yes, our team specializes in mold and mildew removal. We use safe, eco-friendly products to fully remove mold from your tent and prevent it from returning. If you notice mold on your tent, it’s important to address it quickly to prevent further damage.

Absolutely! In addition to tents, we clean a wide range of camping gear, including: Sleeping bags Camping chairs Groundsheets Camping tables and more... We’ll ensure your entire campsite setup is fresh and clean for your next adventure.

Yes, we care about the environment just as much as you do. That’s why we use eco-friendly cleaning products that are safe for both you and the planet. Our products effectively clean and protect your tent without causing harm to the environment.

We handle every tent with care, using products and methods that are gentle on fabrics and zippers while ensuring a deep, effective clean. Our team inspects each tent carefully to identify any areas that need extra attention, such as weak seams or damaged areas.

It depends on how often you use your tent and the conditions you camp in. If you frequently camp in wet or muddy environments, it’s a good idea to have your tent cleaned after each trip. For casual campers, an annual cleaning can help maintain your tent's condition.

We use eco-friendly, yet effective cleaning solutions to tackle tough stains. However, some stains, especially those left untreated for long periods, may be permanent.

We try our best to accommodate urgent requests. Contact us and we'll do our best to schedule your cleaning as quickly as possible.

Yes, our tent waterproofing and reproofing services ensure that your tent stays dry even in heavy rain. We use high-quality, eco-friendly products that restore your tent’s waterproof coating and repair any weak seams.

We accept a variety of payment methods, including: Bank transfers: GoTyme, UnionBank

Yes! BER Months Promo: Enjoy 20% OFF all tent cleaning packages! PLUS, get an extra 5% OFF if you're a member of Car Camping Philippines. Keep an eye on our social media pages for updates and special offers.

UV proofing is a protective treatment we apply to your tent’s fabric to shield it from harmful UV rays. This service is especially recommended for tents used in sunny or high-exposure areas to prevent fading and fabric damage over time.

We offer free pickup and delivery for tents and camping gear within Manila. Simply book a service online, and our team will schedule a convenient time to collect your items. Once your gear is cleaned and ready, we’ll deliver it back to you.