Terms & Conditions

1. Services

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KampGard provides tent cleaning, repair, and reproofing services ("Services"). We reserve the right to refuse service to anyone for any reason at any time.

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2. Bookings and Payments

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• Booking: Bookings can be made through our Google Form, Facebook Messenger, and/or phone.

• Down Payment: A 50% down payment is required at the time of booking to secure your service appointment and 50% upon delivery.

• Payment: We accept cash and online payments.

• Cancellation: You may cancel your booking at least 24 hours before your scheduled pickup time. Cancellations made less than 24 hours in advance may be subject to a cancellation fee.

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3. Pickup and Delivery

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• We offer free pickup and delivery within Metro Manila.

• Our team will contact you to schedule a convenient pickup and delivery time.

• Please ensure your tent is properly packed and ready for pickup at the agreed-upon time.

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4. Customer Responsibilities

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• Accurate Information: You are responsible for providing accurate and complete information when booking our Services.

• You are responsible for emptying your tent of all personal belongings before pickup.

• You are responsible for informing us of any existing damage to your tent.

• You are responsible for inspecting your tent upon delivery and notifying us of any concerns within 24 hours.

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5. Liability

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• KampGard takes great care in cleaning and repairing your tent. However, we are not responsible for any loss or damage to your tent that occurs as a result of:

  • Normal wear and tear.

  • Improper care or storage of your tent.

  • Damage caused by events outside our control (e.g., natural disasters).

• KampGard is not responsible for any items left inside the tent.

• We are not liable for any delays in service due to circumstances beyond our control (e.g., traffic, weather).

• ​Our liability for any loss or damage to your tent will not exceed the cost of the Services provided.

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6. Cancellations and Refunds

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• You may cancel your service appointment up to 24 hours in advance for a full refund.

• Cancellations made less than 24 hours before the appointment are subject to a 50% cancellation fee.

• No refunds will be issued once the service has been completed.

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7. Modifications to Service

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• We reserve the right to modify or discontinue any service without prior notice.

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8. Governing Law

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These Terms shall be governed and construed in accordance with the laws of the Philippines.

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9. Changes to Terms & Conditions

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We reserve the right to update these Terms & Conditions at any time. Your continued use of our services after any changes constitute your acceptance of the new Terms.

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10. Contact Us

 

If you have any questions about these Terms & Conditions, please contact us.